Baskin-Robbins

Karina Massey 3 months ago

Around 8pm today 6/15/26. Horrible experience. Lady taking our order was very rude to us specially my kids. I just don’t understand how people can work at places like this and have such a terrible attitude. She lost her temper when we said she was being rude and stormed off slamming stuff and walking away. Screamed at her coworker to come take our order and he just stared and didn’t do anything either. My kids even said not to ever come back. Sad.

Elle P 7 months ago

Do not go here. They are always out of everything. Their ice cream is usually half melted so clearly not up to the proper temperatures. The staff is rude, the service is ridiculously slow and it’s dirty. Go to the Coldstone Creamery across the street. It’s clean and well run.

Kylee Holman 9 months ago

Extremely rude workers. We came around 9 pm. The doors were locked and we were told to go through the drive thru, we tried to order and no one answered and we were waiting for awhile. After asking times, the woman came on the speaker and cursed at us and was extremely rude. They had NO customers so they weren’t even busy. Terrible service, we ended up leaving and not even ordering because of their behavior and as we pulled off to leave they were in the store laughing.

Jessica Y a year ago

Came to this location HOURS ahead of closing time, to only be locked out. I went to the drive thru and was told to wait. There was only 1 car ahead of me whom I thought was waiting to pick up their order. After waiting 10 minutes in silence, I asked if anyone was there to take my order to no response. I gave up and decided to go somewhere else. As I was pulling around to leave, I saw the car I had thought was waiting to pick up their order, having a full fledged conversation with the worker. This just hasn’t been the first time I did not get serviced here due to the employees not wanting to do their job. They show ZERO desire to actually perform their job duties and think it’s social hour with their visitors. They have locked their doors in the past WELL BEFORE closing time saying they are “closed”.

James Jackson Edited 11 months ago

The staff is HORRIBLE!!! They will make your order wrong just because. Not once, but EVERY time you got there. Typical workers doing what they want, talking on the phone and generally contributing to a horrible experience. DO NOT GO!! … (edited) this location just gets worse. Lots of internal drama going on and horrible service. Girls can’t be professional AT ALL and it’s really uncomfortable going to this location. Bass Rd. location isn’t any better. Possibly worse service there. DONT WASTE YOUR TIME OR MONEY!!